Terminology and Processes
2. Terminology: from IT architecture to digital architecture
Four concepts, appearing roughly a decade apart, each incorporating (not replacing) the previous:
┌─────────────────────────────────────────────┐
│ Digital Architecture (of ecosystems) │
│ ┌────────────────────────────────────────┐ │
│ │ Enterprise Architecture (EA) │ │
│ │ ┌───────────────────────────────────┐ │ │
│ │ │ IS/IT Landscape Architecture │ │ │
│ │ │ ┌──────────────────────────────┐ │ │ │
│ │ │ │ IS/IT Systems Architecture │ │ │ │
│ │ │ └──────────────────────────────┘ │ │ │
│ │ └───────────────────────────────────┘ │ │
│ └────────────────────────────────────────┘ │
└─────────────────────────────────────────────┘
| Era | Concept | What drove it | Scope |
|---|---|---|---|
| ~1980s | IS/IT Systems Architecture | Stakeholders hold different views of a system; systematic IS development spans layers from business to technical; each view/layer needs its own (integrated) modelling method | One system |
| ~1990s | IS/IT Landscape Architecture | Cost and complexity of whole IS/IT landscapes became visible; architecture management emerged as a systematic way to plan and realise landscapes | All systems in an organisation |
| ~2000s | Enterprise Architecture | Enterprise-wide architecture management as the means to business–IT alignment; business processes, capabilities and models became central; EA as a discipline for holistic business management | The whole enterprise, business included |
| ~2010s–20s | Digital Architecture of Ecosystems | Holistic architecture beyond a single organisation → business-ecosystem perspective; digitalisation of whole business and operating models; continuous deployment and evolution of digital services | Networks of organisations |
Business ecosystem (Moore, 1996): the unit of analysis is no longer the firm but the network — suppliers, customers, complementors, competitors, and digital platforms. Coopetitors blur the organisational boundary: organisations that compete and cooperate simultaneously (an airline alliance; two banks sharing payments rails). Once the boundary blurs, you cannot architect only up to your own edge.
Practical upshot: "digital architecture" is not a rebrand of EA. It's EA plus (a) the ecosystem beyond the firm's boundary and (b) the assumption that architecture is continuously evolving rather than periodically redesigned.
3. The five architecture layers
The organising spine of the whole course.
| Layer | What lives here | Guiding question |
|---|---|---|
| Goals & Strategy | Enterprise strategy, goals, objectives | What to do, and how to do it? |
| Business | Business processes supporting the strategy, operational organisation, value delivery | How does the organisation actually operate? |
| Applications & Systems | Applications supporting the business; business functions implemented in information systems | What software realises the business? |
| Data & Information | The organisation's information — "the fuel that drives the processes" | What does the organisation know, and where does it live? |
| Network & Infrastructure | Technical components (servers, networks) and technology (platforms, clouds) supporting the IS | What runs it all? |
Notes:
- The layering is a dependency and motivation stack, not an org chart. Each layer exists to serve the one above and is enabled by the one below.
- Course slides order it Goals → Business → Applications → Data → Infrastructure in the visual, but Data & Information is conceptually cross-cutting: every layer produces and consumes it.
- This maps onto TOGAF's BDAT — Business, Data, Application, Technology — with Goals & Strategy corresponding to ArchiMate's Motivation and Strategy layers. †
- New Zealand's Government Enterprise Architecture is a live public example of a framework built on this idea: https://www.digital.govt.nz/standards-and-guidance/technology-and-architecture/government-enterprise-architecture/
4. Architecture as a process: baseline → target
4.1 The three-step spine
(BASELINE) ──── transition ────▶ (TARGET)
| Step | Question | Work |
|---|---|---|
| 1 | Find out where you are | Business modelling · current data & applications · issues |
| 2 | Work out where you're going | Goals · requirements · target-state modelling |
| 3 | Plan how to get there | Roadmaps · project initiation · transition planning |
4.2 Transformation vocabulary (Week 2)
The four terms sit at different points on the baseline→target arrow, and mixing them up is the classic early error:
Trigger Transformation Capabilities Benefits
│ │ │
▼ ▼ ▼
[ Baseline ] ────────── Transition / Transformation ──────────▶ [ Target ]
▲
│
Drivers ('where to? why?')
| Term | Definition | Test |
|---|---|---|
| Trigger | The specific event or realisation that started the initiative | A moment in time. "What happened that made them act now?" |
| Driver | The ongoing condition or force motivating the change — 'where to? and why?' | A standing state of the world. Doesn't go away when the project starts |
| Transformation capability | The knowledge, skills, processes and culture the organisation developed and used to transform itself successfully | Something the organisation had to become able to do in order to change |
| Benefit | The realised value at the far end | Only meaningful after the target state exists |
A trigger is a spark; a driver is fuel. "Margins slipped 4% over two years" is a driver. "A board member said the business is run by systems" is a trigger.
4.3 Three directions of transformation
Most architectural transformation initiatives follow one or more of these, positioned on an internal↔external axis:
internal focus ◀─────────────────────────────────────────▶ external focus
Streamlining / Reorganising the IT Digitally transforming
enhancing internal landscape to increase interactions with
operations efficiency and agility external clients/customers
Cross this with a second axis — incremental ↔ radical (limited to extensive change) — and you get a simple 2-D map for classifying any case study. The W2 cases are best read as points on this map:
| Case | Likely direction | ❓ Confirm against your own case reading |
|---|---|---|
| Australian Retailer | internal ops / IT landscape | ❓ |
| USAA | external (life-event integration) | ❓ |
| LEGO | external + business model | ❓ |
| Hummel | external (omnichannel) | ❓ |
| DBS | all three, in phases | ❓ |
4.4 Three approaches to architecting
| Approach | What it means | When it fits |
|---|---|---|
| Full organisation architecting | A complete architecture approach across the enterprise | Large-scale, well-resourced, long-horizon |
| Targeted architecting | Architecture for a project in one business or ecosystem area | Most real projects — and the model for the Coffee Co. assignment |
| Architecting as a way of doing things | Architecture principles applied in all BA and implementation work; architectural thinking across business and IT | The BA's default mode — no formal EA function needed |
4.5 What EA is claimed to be good for
Three cited sources, three angles:
- Niemi & Pekkola (2020) — benefits of EA in organisational transformation.
- Ahlemann, Legner & Lux (2021) — a resource-based view: EA supports the management of both IS and the business, including "cleaning up the mess" left by n years of no architectural oversight.
- Saleem & Fakieh (2020) — business support splits into external competitive advantage and internal agility.
Worth holding a sceptical thought here: EA benefits are notoriously hard to attribute, which is why the literature keeps producing benefit taxonomies rather than effect sizes. Useful for a critical reflection paragraph.